How We’re Managing Delays and Shortages

Throughout the COVID pandemic, we’ve remained at full capacity and kept our team fully employed. As a regional manufacturer, our in-house production capabilities and full-time installation team give us more control over our product line and schedules than many other companies in our industry.

That said, we’re dealing with the same supply chain issues impacting American manufacturing as a whole. Several of our suppliers are operating at a reduced capacity. With one supplier in particular, our lead times have increased from 4 weeks to 11 weeks without notice.

In response, our executive team has taken proactive steps to address these challenges. We’ve worked hard to eliminate raw material single points of failure. We’ve also built up our standing inventory of supplies. Plus, we continue to source all materials from US-based suppliers. These actions are helping CVP anticipate and mitigate supply chain disruptions. Today, we’re continually and consistently delivering on our commitments, albeit on an extended timeline.

Let’s Stay in Touch

Moving forward, we’ll check in at regular intervals to advise you of your order status. You can also request a current status update at any time by calling or texting 757-887-3194. We’ll respond promptly during our regular business hours.

Again, thank you for your patience and for trusting us with your home improvement project. Every day we hear from customers who’ve been frustrated by the delays but are thrilled with the results. We look forward to serving you.